Whitehead Plumbing are an authorised service agent for Saniflo in Victoria.  We regularly carry out scheduled maintenance and servicing of Saniflo pump units as requested by clients.  Whitehead Plumbing can also arrange supply and installation of new Saniflo pumps for your specific requirements.  Additionally we carry out warranty service calls on behalf of Saniflo Australia.  Any service call requests for Saniflo units you believe may be covered under warranty please contact Saniflo Australia direct on 1300 554 779 or email at

To enable your Saniflo work order to be processed please complete the adjoining authorisation form. As soon as the authorisation is returned, the work order will be processed as a priority and the contractor will endeavour to contact you as quickly as possible. Credit card details are required to schedule the service call. The initial service call will be charged to your credit card on the day of service.

Please Note:

If the issue is deemed not to be covered by warranty, then the initial charge will apply and an additional charge for parts and any additional labour may also be payable.

Works outside the metropolitan area will be subject to extra travel time charges.  If the contractor in consultation with Saniflo deems that the problem is covered under warranty, then no charges will apply.


We do not service Sani-Split, Multi-Split, Ciclon, Jimten or Lomac pump units. Please refer to suppliers of these units for service contacts.

Sani split, Multi split – The Pump Factory 1300 718 025

Ciclon – Reece Plumbing Supplies – Call your local Reece Plumbing store

Lomac – Hygrade Plumbing – 02 9037 0668 or

Dickson Plumbing – 0410 627 567

Unsure Of Saniflo Model?

If you are unsure of the model of your Saniflo unit you can take a photo and send to our team at:


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